Privacy Policy

This explains how JNCoins (we) use your data when you visit our website.

Topics:

•          What data do we collect?
•          How do we collect your data?
•          How will we use your data?
•          How do we store your data?
•          Marketing
•          Your data protection rights
•          What are cookies?
•          How do we use cookies?
•          What types of cookies do we use?
•          How to manage your cookies
•          Privacy policies of other websites
•          Changes to our privacy policy
•          How to contact us

What data do we collect? 

We collect the following data:

•          Name
•          Email address
•          Password
•          Address
•          Phone number
•          Bank details (Encrypted)

How do we collect your data? 

You directly provide us with most of the data we collect. We collect data and process data when you:

•          Register online or place an order for any of our products.
•          When you subscribe to the JNCoins mailing list.
•          Use or view our website via your browser’s cookies.
•          Give us your details when contacting us via phone or email.

How will we use your data?

JNCoins collects your data so that we can:

•          Process your order and manage your account.
•          Email you with special offers and information on other products.
•          Contacting you with regard to your order.

When JNCoins processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

JNCoins securely stores your data at our offices, and it is only shared between employees as necessary. We will keep your data as required by statute and whilst you have an ongoing business relationship with us. If you wish for us to delete your data, it is your right to contact us and we shall delete it within 3-5 business days. Other than to service providers, such as card payment systems, we will never sell or pass on your data to third parties without your express permission.

Marketing

We would like to send you information about products of ours that we think you might like. We use Mailchimp to send our newsletters. With this fully secure third-party provider, we will share with them your name and email address. This only applies if you have agreed to receive marketing. You may always opt out at a later date. We will always respect your right to withdraw from marketing provided by us.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

•          The right to access – You have the right to request copies of your personal data.
•          The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
•          The right to erasure – You have the right to request that we erase your personal data.
•          The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
•          The right to object to processing – You have the right to object to our processing of your personal data.
•          The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you. Depending on the time this takes, we reserve the right to charge a fee. We would always notify you in advance.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Email us at: info@jncoins.co.uk

Call us at: +44 (0)7916 145038

Or write to us:

JNCoins

PO Box 1030

Ipswich IP1 9XL

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

•          Keeping you signed in
•          Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

•          Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. This could include what location you are in. A mix of first-party and third-party cookies are used.
•          Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes shares some limited aspects of this data with third parties for advertising purposes.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Where our website contains links to other websites, our privacy policy only applies to our website. If you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

JNCoins keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 December 2020.

How to contact us

If you have any questions about JNCoins’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@jncoins.co.uk

Call us: +44 (0)7916 145038

Or write to us at:

JNCoins

PO Box 1030

Ipswich

IP1 9XL